Privacy Policy

Introduction

This Privacy Policy describes how DDR Innova, L.L.C., through its service AgentsGT ("we," "our," "us"), collects, uses, stores, and protects personal information from users ("you," "users") of our SaaS platform that enables creating customized AI agents integrated with Google Drive, databases, WhatsApp, email, and AI models from Gemini, Deepseek, OpenAI, and Meta.

1. Information We Collect

• Personal Information: Name, email, contact information, billing details.
• Usage Information: Platform interaction data, IP addresses, device and browser details.
• Integration Data: Data from Google Drive, databases, emails, and WhatsApp integrations as configured by you.
• Uploaded Data: Documents, files, and data provided by you for creating AI agents.

2. How We Use Your Information

• Providing and enhancing the AgentsGT platform and related services.
• Account administration, billing, and customer support.
• Communication via WhatsApp, email, or platform notifications.
• Creating and operating customized AI agents based on your data and configurations.

3. Data Sharing

We do not sell your personal information. Data may be shared with third-party providers essential for platform operation, including:

• Cloud storage and productivity providers (Google Drive): We securely connect to your Google Drive to access files you've authorized for AI agent context. Data is transmitted using OAuth 2.0 protocols and encrypted in transit.
• AI technology providers (Gemini, Deepseek, OpenAI, Meta): Your conversations and uploaded content are processed by these AI models to generate responses. We ensure data is transmitted securely and only the necessary information is shared for processing.
• Communication providers (WhatsApp, email services): When you configure WhatsApp or email integrations, messages are routed through these services using their respective APIs. We maintain end-to-end encryption where possible and only share data necessary for message delivery.

4. Data Security

We implement robust security measures and best practices to protect user data from unauthorized access or breaches. Our platform implements strict organization-based access controls that ensure users can only access information within their own organization. We have comprehensive security rules in place that prevent users from accessing data outside their organization boundaries, maintaining complete data isolation between different organizations.

5. Data Retention

Data is retained only for as long as necessary to fulfill the purposes outlined or as required by law. We have account-specific mechanisms to manage data retention, and users are allowed to delete their account and all associated information with a simple button in the 'My Account' section. Additionally, you may request a data report on demand by emailing us at [email protected].

6. User Rights

You have rights to access, modify, delete, or restrict the processing of your personal information. You may withdraw consent for processing at any time. If you want or need to manage your information and don't know how, you can email us at [email protected] for assistance.

7. Third-Party Integrations

Your interactions with third-party services integrated with AgentsGT (e.g., Google, WhatsApp, email providers) are governed by their respective privacy policies.

8. Changes to This Privacy Policy

This policy may be periodically updated. Material changes will be communicated clearly to users.